Support & Feedback
Help us build the future of live tech riders in Discord. We are actively responding to feedback and shipping updates daily.
Share General Feedback
Join Discord and tell us what you think of the visual builder, layout, and synchronization flow. Your suggestions help us prioritize features.
Open Discord feedbackReport a Bug
Found a bug or layout rendering error? Share details, screen recordings, or screenshots in Discord so we can fix it faster.
Open Discord bug reportsRequest a Feature
Need custom instrument icons, extra stage plot components, or special contact assignment permissions? Add your request in Discord.
Open Discord feature requestsGeneral Help & FAQ
Who is Techrider.live for?
It is built for touring bands, independent artists, front-of-house (FOH) engineers, monitor sound engineers, venue production managers, and booking agencies who want to keep stage layout, input lists, and IEM setups synchronized in one place.
Does the editor work on tablets and iPad?
Yes, the visual editor is built to be responsive and fully supports touch controls. You can easily drag and drop elements, resize the canvas, and configure input options on-the-go directly from an iPad or tablet.
Can I share my riders without creating PDFs?
Yes! Every rider has a secure live sharing link. You can send this link to the venue production crew. They will be able to review the interactive stage plot and patch list on their phone or tablet, and any edits you make will sync instantly.
How do I change the visibility of my band contact info?
In the contacts assignment panel inside the editor, you can set the visibility of each member (e.g. FOH Engineer email/phone) to be shown on PDF only, Live Share only, both, or kept internal. This ensures privacy when sharing details publicly.